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FAQS:

Shipping Policy

During Checkout: 

iCloud emails ARE NOT to be used while placing your order! (You will NOT receive a confirmation email or receipt.) Failure to follow shop policy, will result in cancellation of your order and you will be refunded.

Fraudulent (High Risk) orders:

If your order is flagged by Shopify as being a fraudulent or “High Risk” order then as a result, your order will be immediately canceled and you will be refunded for your order.


Processing Time

Processing time includes 2-3 business days after you place your order. During this time your order will be packaged neatly in order to get shipped in a timely manner. 

 

Shipping Time

Shipping could take up to 2-7 business days (not including weekends) and will be carried out through USPS. Once you receive your tracking number, please DO NOT email us asking about where your package is (that is why we sent out the tracking number). Also, once we ship out your package it is NO LONGER our responsibility, it is USPS's responsibility. 

Thank You.

Refund Policy

Refund Policy
We DO NOT offer refunds (unless items arrive broken,
then you will have 24hrs to report it to us).
All sales are FINAL which means we DO NOT offer exchanges.
If your items are returned to us due to an INCORRECT ADDRESS, you will have to pay for another shipping label. No refunds.
Disputes
If you place a dispute with your bank after ordering and receiving your products you WILL BE BANNED from shopping with us in the future!

Jewelry Care Tips!